Shipping Policy

The following are the shipping policies for The Meditation Lounge. It outlines all shipping policies of The Meditation Lounge.

Physical goods

After ordering online, you will receive an email confirmation from our payment gateway containing your order details. We will usually confirm receipt of your order within a few minutes of ordering. We will send your goods via Registered International Airmail within one (1) business day; however, if products are unavailable delivery will take a little longer. Please allow up to 21 days for delivery, depending on where you are in the world. Items to the US can take up to 40 days, and you should check with your post office if you have not received a collection card by 29 days.

All parcels are sent with a tracking number and will need to be signed for by the addressee and identification may need to be provided to collect your parcel. If you are not available to take delivery, a calling card is usually placed in your letterbox for collection. In the case of USPS, please ensure your letterbox is free from mail and advertising as the postal service will not leave notices if mailboxes are full. Also, we ask all US customers to please check with their local post office for your parcel if you have not received your package 29 days after purchase.

If you wish to query a delivery, please contact us at [email protected]

International Duty

It is your responsibility to ascertain if purchasing our good are services are prohibited in your country, under local or international laws. If you are charged customs duties on your parcel, you would need to pay those duties. To find out what taxes you might be charged, you should contact your countries customs office or state governing body.

Digital Delivery

After ordering online, you will receive an email confirmation containing your order details. We will usually confirm receipt of your order within a few minutes of ordering. We will attempt to send your software/license/access code via email within one (1) working day.

If you wish to query a delivery, please contact us at [email protected]

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have occurred on our home page and other key pages on our site. Any changes to our privacy policy will be posted on our web site 30 days before these changes taking place. You are therefore advised to re-read this statement regularly.

These terms and conditions form part of the Agreement between the Client and ourselves. Accessing this website or undertaking of a booking or Agreement indicates your understanding, Agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

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